Forum Discussion
Shared Folder with Internal User, User getting Message, "You need permission to access this item".
I have shared a folder (not a document library) with an internal user, but that user keeps getting the message, " You need permission to access this item. Inheritance is broken and the folder has unique permissions. This user doesn't have access to the root site.
Does anyone have a clue what the problem could be here?
User Permissions
Error the user sees when following the link that gets emailed to them when I share the item.
RyanSteele-CoV , Yes I had confirmed that and that wasn't the issue. Thanks for your reply.
I found that the "Limited-access user permission lockdown mode" was turned activated. Once I deactivated it, the user can now access. I never would have thought that this feature exists (Not sure why someone would want a shared document blocked...), but it was exactly what I was looking for.
5 Replies
barlage Try having a site owner go and decline the pending access request from the user.
RyanSteele-CoV , I have deleted the users access requests and the user still cannot see the contents of the folder I have shared with them.
barlage You've checked that the end user is using the sharing link for the folder and not trying to get in some other way?
You may want to try the diagnostic here: Access Denied or permission errors in SharePoint Online or OneDrive - SharePoint | Microsoft Learn
