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alex_k60's avatar
alex_k60
Copper Contributor
Sep 29, 2021

searchable pdfs not searchable within sharepoint document library

We are scanning invoices and creating searchable pdfs.  I've searched the contents of the invoices and they are searchable.   However, when I upload them to the document library and search the document library for the contents, it doesn't find any results.  Why not?

 

I've confirmed that the documenting library settings as shown in document https://docs.microsoft.com/en-us/sharepoint/troubleshoot/search/search-results-missing  :

 

  • Allow this site to appear in Search results is set to Yes.
  • Allow items from this document library to appear in search results
  • Any user who can read draft items
  • Allow this site to appear in Search results

Any other ideas to what the problem could be? 

 

 

 

8 Replies

  • Vertebre85's avatar
    Vertebre85
    Iron Contributor

    alex_k60 

    HiYou speak about sharepoint online?

    just to be sure, when you are on a library, in the searchbox, could you type 

     

    content:<a word present in your pdf> filetype:pdf

     

    It will specifically look for the content in all the pdf file. If you see result, your pdf are well searchable and the issue is somewhere else.

    Are you using information right management? I think that in that case, the content is not searchable YET ( something in the roadmap).

     

    • alex_k60's avatar
      alex_k60
      Copper Contributor

      Vertebre85 

      Thanks for answering.  Using SharePoint online.  We're not using information right management.  What else could it be?  I've even saved a word document as pdf and still cant search the contents.  

       

      Thanks 

      • Vertebre85's avatar
        Vertebre85
        Iron Contributor

        alex_k60 

        Could you go on the main page of sharepoint online (https:/:<yourdomain>.sharepoint.com and just try the search with the keyword "content:..." to see if it's a domain issue or a specific site issue?

         

        If it has never work, i would advise to reach the microsoft support. On Server, it's often due to issue with the search crawl.

         

        if you have the PNP powershell, you can look at the crawl log https://www.sharepointdiary.com/2019/07/get-search-crawl-log-in-sharepoint-online-using-powershell.html

        It's officialy not possible to start/restart a manual crawl in sharepoint online. I've seen some "hack" but never tested it.

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