Forum Discussion
Search not returning results
I have been experiencing issues with the search where it was working well until a couple months ago. Using SharePoint Online I have a document library with a lot of folders and misc other things ...
How many files and items are in the list? Does this happen on any other library ?
This particular document library has 10 million+ records. But I have had it happen on other lists that are far smaller (thousands) that I can look back in my notes to get any additional data if it would help.
- Well that's probably your issues, the search is having issues to index the whole 10 million+ records. What you can do is create a support ticket and see if the support can see if search still is indexing
- So nothing I can do on my end? Just make a ticket?
There has to be settings/options/something I can look into...
Also indexing does not happen on the Name column.- Well i would recommend splitting it up to a much smaller list, other then that not really. I'm guessing you've pressed reindex button on the library a couple of times so you have a couple of index jobs going and that's causing some issues.
I recommend reading this:
https://learn.microsoft.com/en-us/microsoft-365/community/large-lists-large-libraries-in-sharepoint