Forum Discussion
Randy Nieraeth
Feb 25, 2022Iron Contributor
Remove IRM on protected files in Document Library while IRM already has been disabled
Does anybody have any idea if its possible to recover the access to restricted documents in a Document Library which was protected with Information Rights Management?
Back in 2018 IRM was disabled on this library and throughout the SPO-ADMIN Center.
Alle files before 2018 are still protected and not accesable.
Does anyone have any idea how to get access or unprotect these online files?
Already tried with a support case via Microsoft but that hasnt helped a bit.
7 Replies
- I suppose you're talking about the legacy SharePoint IRM feature here. I haven't used that but as IRM uses Azure Rights Management I'm thinking you might be able to use any of these permissions.
Export or Full control, rights management issuer/owner or for sure the super user feature.
You could try this cmdlet too as SharePoint or Global admin
Unlock-SPOSensitivityLabelEncryptedFile
https://docs.microsoft.com/en-us/powershell/module/sharepoint-online/unlock-sposensitivitylabelencryptedfile?view=sharepoint-ps- Randy NieraethIron ContributorHi Christian,
Thanks for your suggestions but the Unlock-SPOSensitivityLabelEncryptedFile doesnt change a thing.
Also the Unprotect-RMSfiles didnt help us.
Anyone with any other suggestion?- Super user will do it. If not, I have no idea and you better reach out to the official support.
https://docs.microsoft.com/en-us/azure/information-protection/configure-super-users