Forum Discussion
Numbering and bullets in Word docs keep disappearing
When working as a team on Word files within SharePoint, I constantly have problems with things like heading numbering disappearing (or changing from numbers to bullets), bullets going missing or bull...
This is a known issue with Microsoft and in theory they have resolved the issue in the latest release of MS Word (if I remember correctly 2209). The important thing is everyone who is co-authoring needs to be on the latest version, they need to use the full Desktop version of MS Word and they need to have Auto Save on.
With this set up the problem has become less frequent but our clients are still getting issues with things changing in the document.
Having a template attached to the document with the correct styles so they can quickly reset the styles has really helped our client work around this problem.
My company is experiencing co-authoring issues on a regular basis. We have some large documents with many collaborators who have issues with templates as well as paragraph numbering going awry (I wonder if they are 2 separate issues, as the paragraph problem can happen with a single user?). We are on ME 2208, which seems to have helped, but not eradicated the situation. A "Best Practice" guide, along with a deeper understanding of how co-authoring works under the hood would be a great help!