Forum Discussion
Numbering and bullets in Word docs keep disappearing
I see 950 people have viewed this post but there are no replies. If you've found this because you're having the same issue it would be helpful to hear from you so that we could get someone looking at this issue as I know colleagues at other companies who have the exact same issue so I believe it's a SharePoint/Teams problem when interacting with Word. It's been so long since I've worked on a project like this off a server instead of online that I can't remember if it used to happen then (I don't think it did).
Similar posts in the Office forum usually end up being referred to the SharePoint forum without any solution, so here's our chance.
We are having the same problem with our sharepoint site and our bids, similar processes here.
We also experience similar problems b/w Word and SharePoint. Specifically, we have lost the heading number on two of our sections in a document. However, the rest of the document is correct. Even the table of contents is correct. This occurs most often during collaboration. The most frustrating part is that when this is fixed by one of our team members, it doesn't take long before the document is reverted back to missing Heading Numbering. We do not require checkout on the Sharepoint library. I've only seen this with collaboration.
1. Does anyone see this behavior with a library that requires checkout?
2. Has anyone tested to see if, when you check out the document, fix the format/template issue, then check it back in, does the document ever revert back to having the same issues?
Thanks for your note. I haven't tried using SharePoint with forced check outs, as one of the main advantages is collaboration. I suspect it is multiple users that causes this to happen, as the document most usually messes up once two people have it open at once. I'd love to know why, and get Microsoft to come up with a solution as it's a huge issue given collaboration is one of their main selling points.
Edit: coming to you from my brand new creative user name as I've changed companies and had to make a new profile...
