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SteffenHNW's avatar
SteffenHNW
Brass Contributor
Jan 03, 2023

Empty library search - Sharepoint online

Hi,   24h ago, I created a document library and added some Word documents. I can find these documents with the website search, but if I use the search in document library, the results are always em...
Document Library
SharePoint Online
Sage222's avatar
Sage222
Copper Contributor
Jan 09, 2023

Hi SteffenHNW 

We are also able to search new files created after 1/6, but still unable to search files created between 12/28 and 1/6. Can you let us know if the reindex allows you to search the previously unsearchable files?

bperry's avatar
bperry
Copper Contributor
Jan 09, 2023
SteffenHNW and Sage222 - I can confirm that files added today to the document libraries I've tested with this issue are showing up in "document library" search results. It does seem like something changed. I didn't do a re-index on either of the document libraries I'm using for testing.

FYI - the document libraries I'm using for this test are in different SP sites.
  • SteffenHNW's avatar
    SteffenHNW
    Brass Contributor
    Jan 16, 2023

    bperry 

     

    The reindex didn't work.

    I had to reupload the files between 28/12 and 06/01.

    Thanks all for looking into it. I'm sad we didn't find a better solution.

     

    Steffen

  • bperry's avatar
    bperry
    Copper Contributor
    Jan 13, 2023
    The repair command didn't work. I'm done troubleshooting and moving on.

    We have just been making copies of the files/folders missing from "document library" search results. Then we delete the original one. The copies show up fine in the search results.
  • bperry's avatar
    bperry
    Copper Contributor
    Jan 10, 2023

    SteffenHNW - Thanks for the update.

     

    I received a response from Microsoft Support instructing me to run the repairSPOSite cmdlet.

     

    https://learn.microsoft.com/en-us/powershell/module/sharepoint-online/repair-sposite?view=sharepoint-ps

     

    I am hesitant to run that on one of the document libraries where this has been noticed due to the size.  There are 10's of thousands of documents in it.  

     

    That said, I am going to run it on a smaller site and I'll report the results here.

  • SteffenHNW's avatar
    SteffenHNW
    Brass Contributor
    Jan 10, 2023

    Hi @SageEdsall and @bperry ,

    24h after the reindex it looks like it doesn't help. But Microsoft support says it can be 72h.

    If the search isn't working in 48h, I will reupload the files.

     

    Greets, Steffen

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