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labrunning's avatar
labrunning
Copper Contributor
Jul 19, 2021
Solved

Document Library greyed out on Image Gallery web part

I'm trying to add an Image gallery web part to a new SharePoint Online site (Team site template) with lots of images in a few document libraries. These are regular plain Document Libraries. However t...
Document Library
SharePoint Online
web part
  • ganeshsanap's avatar
    ganeshsanap
    Aug 04, 2021

    OpenBoxChris labrunning 

    I too have seen this behavior on my SharePoint site and I think this is a bug in SharePoint code (API call) which retrieves document libraries from current site to bind to the dropdown control.

     

    I noticed below error in developer console of browser when I selected Dynamically display images from a document library option in web part settings:

     

    The expression "Id,Title,RootFolder%2FServerRelativeUrl" is not valid.

     

    & the API call request causing this error is: 

     

    https://<tenant>.sharepoint.com/sites/<siteName>/_api/web/lists?%24select=Id%2CTitle%2CRootFolder%252FServerRelativeUrl&%24filter=BaseTemplate+eq+101&%24orderby=Title+asc&%24expand=RootFolder

     

     

    But, ideally it should be like: 

     

    https://<tenant>.sharepoint.com/sites/<siteName>/_api/web/lists?$select=Id,Title,RootFolder,ServerRelativeUrl&$filter=BaseTemplate eq 101&$orderby=Title asc&$expand=RootFolder

     

    Hope it will help you & Microsoft to troubleshoot this issue.

    CC: VesaJuvonen Mark-Kashman

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gregbutler_20's avatar
gregbutler_20
Copper Contributor
Aug 23, 2021

labrunningHello. Did you ever find a solution for this? We currently have the same issue.

  • labrunning's avatar
    labrunning
    Copper Contributor
    Aug 25, 2021

    Hi gregbutler_20 , no I have not. As far as I'm concerned, ganeshsanap has diagnosed this one correctly and the problem is at Microsoft's end and needs a fix there.

    • gregbutler_20's avatar
      gregbutler_20
      Copper Contributor
      Dec 03, 2021
      Thanks. As of October 2021 the issue is not occurring for our tenant anymore. I don't know if it was fixed or not, but we can no longer recreate it. I don't think we have CDN enabled either, but if we did, it would certainly still be enabled, since I didn't make any changes and just walked away from this issue for a couple of months.
    • OpenBoxChris's avatar
      OpenBoxChris
      Copper Contributor
      Aug 25, 2021
      I've been told by MS support that this is a known issue for the CDN enabled tenants that the product team is aware of, and that we can expect a feature update in the 'far' future. I'm seeing this without a public/private CDN enabled for our tenant so they're going to see if they can find something else.
      • labrunning's avatar
        labrunning
        Copper Contributor
        Aug 25, 2021
        As far as I am aware we also no not have any public/private CDN enabled.

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