Forum Discussion

Matt Coats's avatar
Matt Coats
Iron Contributor
Feb 06, 2018

Quirk with "anyone can view" links

My organization posts "anyone can view" links to our website, and we've noticed that while these links work fine for "anonymous" users, users logged into O365 at the same that try to view the documents behind those links get an "Access Denied" screen with a request for permission. The document libraries these documents are hosted in grant read/write privileges to very few of our users, so I suspect what's happening is anyone logged in as an O365 user in our organization isn't being treated as "anyone" anymore, but rather a user that doesn't have read rights to those document libraries. Is this correct? Regardless, does anyone have any ideas (granting my org read rights to these libraries is a last resort) on how to prevent authenticated users from being blocked by documents with "anyone can view" links?

12 Replies

  • Anonymous's avatar
    Anonymous
    You sure direct links haven’t started to be used by mistake? What’s the URL being used look like? If you copy the link do a inprivaye browsing window it works?
    • Matt Coats's avatar
      Matt Coats
      Iron Contributor

      Should've mentioned, we do test those links with incognito/inprivate browsing before posting. They always work as a true anonymous user, it's when an O365 user is authenticated that we have accessibility issues. The workaround I've been sharing is to open document URLs as incognito, but I'm hoping for something a little better.

      • Anonymous's avatar
        Anonymous
        I’m betting it’s something to do with the new way it’s keeoing track of who opens the document. When you are authenticated it shows the users that access the guest links. Might want to put a support ticket in for it cause I’m betting it’s a bug. Did it just start happening?

Resources