Forum Discussion
Please help! ALL Modern pages impacted | SharePoint spacing issue
There have been spacing issues happening tenant-wide on all modern pages since yesterday. Not sure if Microsoft released a CSS patch?
Looks fine in Edit mode but all content gets squished together after publishing. Please refer to the attachments to see the issue.
Has anyone else seen this issue?
74 Replies
We've got the same issue – really disappointing! Hopefully, Microsoft will release a patch soon!
Update: My support guy told me this:
Vielen Dank, dass Sie uns die ganze Information gesendet haben. Jetzt aber brauchen wir noch ein paar URLs von den betroffenen Webseiten. Wie Sie schon vermuten, gibt es eine Störung von Microsoft Seite und wir brauchen diese Information, um das Problem zu beheben.Its german but basically says, that the acknowledge the problem (so it seems to be an MS issue and not a design chance) and need my tenant name in order to troubleshoot/fix it. Will keep you updated.
Gayatri Ohri , same issue here. Mark-Kashman how will it be solved if support says it is not a service failure issue (not an important issue for them !!) ?
This has just happened to ours this morning - our intranet now looks awful. Will keep an eye on this thread to see if it gets resolved.
Gayatri Ohri I am having the same issue. Our intranet now looks terrible!
spadminemma The issue occurred in all of our tenants on Tue, then seemed to be rolled back and is back again today/last night. What a horrible experience, both Product updates and its support. We raised a support ticket with Microsoft Premier Support and the here's what they have come back! Yes, a link to a solution guidance page that's for Building classic publishing portals for SharePoint Online, and I couldn't see how that helps as is completely not relevant for Modern pages.
After discussing with the team, it came to my knowledge that we don't provide support for SharePoint Online Modern Sites customizations in the Premier Support channel. Also site design changes can happen any time without notice, as stated in the following article: https://docs.microsoft.com/en-us/sharepoint/dev/solution-guidance/portal-branding The SharePoint Online service is constantly improving. Updates provisioned to the service may affect the Document Object Model (DOM) structure of out-of-the-box pages and the content of out-of-the-box files (for example, master pages). Developers must keep this in mind and should not rely on unsupported customization approaches (for example, the position of specific elements in the DOM structure of the page). For any customization support, please engage your CSAMuno-ic I had a second support call today where the team looked at even more code within the browser's developer tools. I'm always careful to see if I can replicate in a vanilla out-of-the-box site before opening a ticket.
We are having the same issues... hoping this gets resolved asap. It broke a few days ago, then worked again, and now broke again.
Gayatri Ohri We also see this issue and opened a ticket. If someone responds on our side, I will update this here.
Hi,
it seems to be fixed on our end. Case is still not updated. Think they found the bug.
isotop94 It's not reached our tenant yet so fingers crossed. I've just come off a support call going through steps to reproduce etc. and shared the link to this thread.
Hi Gayatri,
I'm having the same issue with my SharePoint pages. I'll stay tuned to this thread! Thanks for posting about this.
Best,
Caleb
- We’re also getting this on our tenant and it’s making our intranet look awful. I opened a support ticket this afternoon (22662858) and should have a call tomorrow to hopefully get it escalated.
Gayatri Ohri - seeing if my colleagues, John_Sanders and/or Rachel Lambert can review and provide feedback. John/Rachel - have you seen this issue with space variance across edit/publish experiences?
Mark-Kashman - Do we have any update on this from Microsoft?
The problem is still there in our tenant, does anyone have any fresh news on this problem?
Thanks in Advance.
4lexius4 world Our support ticket has now gone to the Product Group.
We're seeing the same issue on our tenant where spacing has been reduced/removed. Hope this can be resolved.
