Forum Discussion
Martin-Coupal
Oct 31, 2022Iron Contributor
PDF Preview - Viewer does not close
Hi, Anyone having issue closing document preview when the file is a PDF? When I try to click on the X to close the preview and go back to the library, it does not work (preview is not closing) ...
MiaPil
Nov 07, 2022Brass Contributor
or refresh the browser, and then it's possible to close the pdf or return to the document library (at least for us)
Nov 07, 2022
What error are you guys getting in the Web browser Console? Might be a plugin or ad-blocker playing tricks 🙂
- MiaPilNov 09, 2022Brass ContributorJust runtime.lasterror: message port closed...The issue happens in both chrome and edge, and no plugins, but there's one extension which is on both browsers (one that measures webpage load and render time), so I will have it checked and see if that's what causes the issue 🙂
The problem does seem to be connected to some loading issues.