Forum Discussion
johnsoldev
Jul 28, 2021Copper Contributor
PDF information being blanked in preview
An Issue has been reported to me by one of our users that pdf's they are trying to access in sharepoint are being blanked in the preview of them in that all the pertinent information is being removed...
Ormseth935
Jul 04, 2024Copper Contributor
johnsoldev We have a similar problem, only that part of the text in the pdf is replaced with random letters.
Several efforts have been made to resolve this, but with no success.
Default pdf viewer configuration on PC – did not resolve the problem.
Impacts only opening documents outside a SharePoint location. I.e. open document from Windows file explorer
Change SharePoint site settings to “Open in the client application” – Did not resolve the problem
As SharePoint administrator for our site, I’m able to change our SharePoint site settings. This setting only made word, excel, PowerPoints open up in desktop app, but NOT pdf documents.
We want to present pdf information from our SharePoint on tablets, but the problem is the same.