Forum Discussion
Organization assets library
We've also had the issue of the organisational Templates not appearing in the Office app's under 'New'. Sharepoint permissions were set correctly on the Templates site. But after many Microsoft support calls finally the issue was resolved. It appeared that access to the Root site collection was not set correctly.
Han_Uil Thank you very much for this information! I'd just like to doublecheck (because it has been reported previously that MS does not further follow up on this bug): Most of the users here (including me) have reported the issue that Templates were available for PowerPoint only, but Excel and Word templates were not showing up in the web applications under 'New'. Can you confirm that after changing the 'Root Site Collection Permission', you see your Word and/or Excel Templates under 'New' ? If that's the case, wuld you share some further details about what rights were missing? Thanks in advance and kind regards.
- I can only see the templates under 'New' in the web app for PowerPoint. The app versions work fine now. The permission that were missing in the 'Root Site Collection' was 'Everyone except external'.