Forum Discussion
Organization assets library
Just set up our first library to share Word templates and am having a similar issue. The only place I can see the library showing up is in Powerpoint Online, where it showed up within minutes of creation. It will not show up anywhere else, including the desktop apps.
Joe-AdminPatience. In my case it took several days (!) to show up in Word on desktop. In Office Online only Powerpoint gets the templates, not Word.
Thanks for the tip on the online version, I'll note that it's working as intended for that.
Interestingly my issue turned out to be specific to the install of Office on my own workstation. I tested it on a laptop with the same account and it showed right up. I had a few users test it afterwards and it showed up for them. I ended up doing an uninstall/reinstall and deleting a bunch of registry keys and that got it working on my workstation.
I also noticed a lot of people saying it requires an E3/E5 account. I'm running a single E3 account, the rest of my users are running Business Standard. It's working fine for all of them.