Forum Discussion
pnthrzrule
Jun 08, 2020Iron Contributor
Open in Desktop App is failing for Word for some users on some machines
So we have a super weird issue where some users in some doc libraries are experiencing this: User opens file in Word Online in Doc Library Alpha User selects "Open in Desktop App Word App laun...
MaryMEGI
Jun 08, 2020Copper Contributor
pnthrzrule I've had this issue due to a pop up blocker. It's possible to check for that - or to ask the user to try it in another web client.