Forum Discussion

Copper Contributor

Feb 02, 2021

open in Apps Excel and connected experiences

Hello, I encounter a slight inconvenience on excel when I use the "Open with application" option from SharePoint. For every excel files I open, i will face the same issue : the message "Use connect...

Copper Contributor

Feb 02, 2021

Hi Pablomcse , thanks for your support !

I am indeed connected to my office365 account on my Excel Application.

I 'm going to try deleting my credentials, thanks for the advice !

I use a E1 licence -> all my collegues can use "Open with apps", I can too, except I have this message that appears all the first time i open Excel after a relaunch

m-emeraud

Copper Contributor

Feb 08, 2021

Hi !

I deleted all my credentials but i didn't work better.

All my collegues do can open in apps, i don't why i doesn't work for me

Thanks for your help

Pablomcse
MCT
Feb 08, 2021
Hi m-emeraud , good morning.

I don´t know how your collegues have Office Apps configured. Maybe they have it licensed already or they are in a trial period, but again, with E1, you can only open Email and Office Apps from the Web browser.

Here you have more info about E1 licenses: Office 365 E1 | Microsoft
If you want to open excel files from Office Excel Desktop APP, you should change your license.

Please, now, if you have more queries about this or more clarifications, I recommend you open a ticket from your Office Admin portal - CSP. I am sure that someone from Microsoft Office Team can clarify you better, what you can or can´t do with E1.

I hope this can help.

Nice day and good luck!