Forum Discussion
Office Script Not Working
Hi Jim_Currier__NPL ,
Are your users calling the script through a button? If yes, is it show the "Running script" message? If yes, does it generate any error logs(it usually appears at the red strip, on the top of your spreadsheets)?
- Jim_Currier__NPLFeb 13, 2023Copper Contributor
Hi rzaneti ,
Yes its through a button.
I've asked a couple of people to test it for me to see if they get any error messages.
Will let you know.
- Jim_Currier__NPLFeb 14, 2023Copper Contributor
Hi rzaneti
Just tested with another user, the script does not even appear to show on their version.
No error messages, just as if the script is not there.
Kind Regards,
- rzanetiFeb 14, 2023Iron Contributor
Hi Jim_Currier__NPL ,
It is probably some issue with the sharing settings. Can you please follow this procedure and test it again:
1. In your script details, confirm if the access is allowed to other members of your organization (in the example below, you see that this is available only for me):
2. Click in the '...' button and 'Share':
3. After allow the sharing, the Script access may look like this:
Test if now your users can access it.
Let me know if not works and we can keep investigating!