Forum Discussion
STran2330
Jul 13, 2021Copper Contributor
No documents with the ID XXX were found in this site collection
I found a few threads that posts the same problem but no solution. This problem started about 4 weeks ago back in June. I am having issues opening pdf documents in the document library (cloud si...
- Sep 26, 2021I was just about to start a new fiddler trace to send to MSFT but thought I would test the DocID url and guess what....it is working. MSFT haven't provided me with any information so I am not sure if they pushed out an update or if it was the original update just taking its time to come through. Let me know if yours is working.
STran2330
Aug 19, 2021Copper Contributor
TheShihan This was a wide issue and Microsoft said there will be a global sharepoint update sometime next week to fix this issue. If you don't have to preserve the document ID like we do, you can reset the document id for that library where the document id hyperlink is broken. The reset will give it a new document id and the hyperlink should work.
ClayJames
Aug 19, 2021Brass Contributor
This has also happened to our Tenant. Moved from Library A to Library B in the same site collection. Was working and now it is broken.
Did Microsoft say that once the update/fix is released it will work using the same DOCID field ?
Appreciate you posting this information.
Did Microsoft say that once the update/fix is released it will work using the same DOCID field ?
Appreciate you posting this information.
- STran2330Aug 20, 2021Copper ContributorDocID field should stay the same per Microsoft. We needed to preserve the original DocID field on our end.
- ClayJamesAug 20, 2021Brass ContributorWe need to preserve the DocID also. Fingers crossed this all works - and they release the update soon. They have been talking about this update for months.