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deirdzs's avatar
deirdzs
Copper Contributor
Aug 25, 2023

News Posts Not Recognizing Tags

Hi. I manage a site that we use as a knowledge base for our contact center. We have individual pages for each product. I'm trying to create news posts for time-sensitive notices regarding specific products that our reps will see when they go to that product page.

 

Whenever I try to set up a news web part on these pages, though, and attempt to Filter by Page Property, I get this error:

 

ERROR:
[HTTP]:500 - [CorrelationId]:88f1d3a0-804f-4000-17a6-dd35774e254c [Version]:16.0.0.24009

CALL STACK:
Error: [HTTP]:500 - [CorrelationId]:88f1d3a0-804f-4000-17a6-dd35774e254c [Version]:16.0.0.24009
at new t (https://res-1.cdn.office.net/files/sp-client/sp-news-data-provider_en-us_3c4e2f551abfa3ec2cb1.js:1:31027)
at Object._parseSPHttpClientResponse [as parseHttpClientResponse] (https://res-1.cdn.office.net/files/sp-client/sp-news-data-provider_en-us_3c4e2f551abfa3ec2cb1.js:1:63369)
at https://res-1.cdn.office.net/files/sp-client/sp-dataproviders_en-us_15003c5c1bce09f93ebb.js:1:11295

 

 

Does anyone know what this is about? We've been struggling for months trying to find a workaround or get this functionality to work with no luck.

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