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Stewart Foss's avatar
Stewart Foss
Brass Contributor
Apr 24, 2018
Solved

News in News Web Part not syndicating site news

Wondering if this is a bug or if I'm missing something. I have a site, using the News Web Part I'm trying to syndicate news from another site. No news is showing up though. This is how I have it configured, but when I save there is no news (I even waited a few days to see if it needed time to index them).

  • Meg Simmons's avatar
    Meg Simmons
    Jun 05, 2018

    Hey there,
    I had a similar issue which I worked with Microsoft to investigate. In our case, our root site collection (yourdomain.sharepoint.com) is not being used as we are building on the modern experience. As such, we had limited permissions to that root site collection. Granting read access to my users to the root site collection, even though it isn't used and is not connected to my hub or spoke sites at all, fixed this issue. It's worth a shot!

11 Replies

  • Stewart Foss's avatar
    Stewart Foss
    Brass Contributor

    I'm still having issues getting syndicated news to display. I am the global administrator and I've added every employee to a group. They can all access the sites, but the news that is supposed to syndicate up from the sites in the hub is not visible to anyone but me. I see a functioning news web part and everyone else see this blue box (pictured below). 

     

    • Anonymous's avatar
      Anonymous
      Did you just add everyone to the sites connected to the hub? If so you'll have to trigger something to cause a reindex to happen for them. Like edit news on a connect hub site and republish it, wait 10 minutes see if it shows up. If you have a lot of content you may have to go the route of reindexing your tenant.
      • Stewart Foss's avatar
        Stewart Foss
        Brass Contributor
        The hub was created, the sites (that were already publishing) were then connected, then the users were added to the hub (using a group). The users had already been added to the other sites (via a group) in the hub before they were connected to the hub. It sounds like adding users last is what has created the issue with news syndicating up to the hub, is that correct?
    • Anonymous's avatar
      Anonymous
      Na, this is index related of some kind, you are getting an error you said and or blank spaces, or are you getting the webpart render like above with the default templates?
  • Anonymous's avatar
    Anonymous
    Should just work. Works good for me. Maybe try adding a new article, or go in and edit and publish news again to force a reindex of the items, it might then come up after a few minutes.

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