Forum Discussion

Brass Contributor

Apr 24, 2018

Solved

News in News Web Part not syndicating site news

Wondering if this is a bug or if I'm missing something. I have a site, using the News Web Part I'm trying to syndicate news from another site. No news is showing up though. This is how I have it conf...

SharePoint Online

Meg Simmons
Jun 05, 2018
Hey there,
I had a similar issue which I worked with Microsoft to investigate. In our case, our root site collection (yourdomain.sharepoint.com) is not being used as we are building on the modern experience. As such, we had limited permissions to that root site collection. Granting read access to my users to the root site collection, even though it isn't used and is not connected to my hub or spoke sites at all, fixed this issue. It's worth a shot!

Stewart Foss

Brass Contributor

Jun 05, 2018

Well, I'm stumped. I tried your suggestion and no luck. I tried re-indexing the hub and the connected site, no luck. I tried increasing one user to admin on each connected site and the hub to see if it was a permission issue, no luck. I guess I'll submit a ticket. I can't figure out any way to fix this issue.

Meg Simmons

Brass Contributor

Jun 05, 2018

Hey there,
I had a similar issue which I worked with Microsoft to investigate. In our case, our root site collection (yourdomain.sharepoint.com) is not being used as we are building on the modern experience. As such, we had limited permissions to that root site collection. Granting read access to my users to the root site collection, even though it isn't used and is not connected to my hub or spoke sites at all, fixed this issue. It's worth a shot!

Stewart Foss
Brass Contributor
Jun 06, 2018
This fixed it.
Stewart Foss
Brass Contributor
Jun 06, 2018
Thanks for the reply Meg. Sounds like the same way we are setting things up. I'll try that and see if it fixes it.