Forum Discussion
vassp1980
Mar 25, 2025Copper Contributor
need help with getting a Servicenow Incidents list to show up in SharePoint
Hello All,
I have a INCIDENTS list in Service now (which shows Incidents logged in the company).
I have a requirement where the "P1" (priority 1 Incidents) need to displayed as either a SharePoint list webpart, or a embed. This list should be updated as and when new p1 Incidents are created etc.
Can you guide me on how I can do this?
Here is the P1 Incidents list in ServiceNow
I tried to display this in a embed webpart in SPO, but I guess its not in right format, and throws an error. (please guide me where do I get the right embed url for this list above)?
Can you please guide me step by step how I can achieve this (Either via this method, or via a Power Automate flow maybe)?
Hi vassp1980
you can proof different possibilities:
Have you checked the html field security settings? https://support.microsoft.com/office/allow-or-restrict-the-ability-to-embed-content-on-sharepoint-pages-e7baf83f-09d0-4bd1-9058-4aa483ee137b?WT.mc_id=DX-MVP-5004845
Other way is to use the Graph Connector, after that, you can use Microsoft Search and it's implemented do M365 Copilot (Licensed) prompts: https://learn.microsoft.com/microsoftsearch/servicenow-knowledge-connector?WT.mc_id=DX-MVP-5004845
Or you can build a Rest Api interface to get the elements from other systems.
Regards, Dave