Forum Discussion
Hillary Barter
Aug 27, 2018Copper Contributor
Moving or Copying Files: Painfully Slow, Loss of Data
Hello All! Our company transitioned over to SharePoint Online about a year ago. One of the largest complaints I have to date, is the time it takes to move or copy files. In cases of one or t...
- Aug 28, 2018
If you're using "Open in Explorer" I think that may be part of the issue, and I'm assuming that you're using Internet Explorer. From personal experience I never really got on with the piece of functionality. It worked well back in 2007 when I first used it, but now there are much better options available.
Option 1 - Move To
When you visit a document library in the modern experience, you can click on the ellipsis against the document and select move to (see attachment "Modern-MoveTo.docx". In Figure 1, you can see the option to move to, and then in Figure 2 you can see that you have a number of options to either move it to OneDrive for Business or to another SharePoint site. When I tested this with a document of approx 1mb it took about 5 seconds to get itself warmed up and then do the move.
Option 2 - OneDrive Sync
The alternative option which has been mentioned before is to use sync (see attachment Modern-Sync.docx). In Figure 1, you can see the ability to Sync your library to your local file system using the OneDrive Sync Client. By hitting the sync button, you'll see it connect to your sync client (Figure 2), and then it will be available from your Windows Explorer windows (Figure 3). Once it's been synced, you can copy and paste documents between synced libraries in the same way as you would with normal files. Again this took only a few seconds to copy, paste and sync between the libraries.
I hope this approaches are useful and that they work. If not, please let us know and we'll see what else we can come up with.
Matt Weston
Aug 28, 2018Iron Contributor
Is this something which has only just start occurring? If so it could be local network/connection issues, or you can never rule out that it's something that's being worked on cloud-side.
Alternatively, if this is part of a migration effort then you could be being throttled, especially if you're firing a lot of content up at the same time.
I'd be thinking along the lines of jcgonzalezmartin in suggesting that your users exploit the OneDrive for Business Sync Client, so that the files can be uploading in the background while your users go about their daily routine.
- Hillary BarterAug 28, 2018Copper Contributor
Hi Matt Weston, No this has been ongoing since we transitionted to SharePoint online - not a new problem.