Forum Discussion
Knowledge Base - setting up within O365/Sharepoint
We successfully built and deployed a KB in "Classic Sharepoint" in Office 365 last year. I hesitate to explain how we did this here, as it isn't possible in the new UI. We are waiting for the new Communication Sites to drop so we can see if we can re-build a Kb 2.0 using that as a substructure. I am not looking forward to the day when MS flips the switch to convert all classic sites to modern sites. I just know it is going to break all our hard work.
Did you all try the KB in the modern UI? If so, how did it go? I am looking to build a KB for our IT team and really could use some direction on where to start in this modern environment.
We have been evaluating the methodology based upon some changes within existing libraries. So far, the results are favorable. This week we started our first project to create a KB using modern library pages within a document center. As mentioned in one of the previous posts, there is lot of planning we need to do, to accomplish our end goal.
I hope to have some positive results to share within a few weeks.
HI Merritte,
This thread's been quiet for a while. How did you go with your implementation? I'm looking at setting up the same scenario.
Cheers, Mark
- I share you concern about the switch. It is going to have a big, negative impact on a lot of us.
Wiki's seem old school now. OneNote has filled the role for teams to quickly and easily create their own knowledge base. Also with the online web access (OWA) for Word, PPT, etc., creating a standard library with files is the way to go - easier for users to create and manage content versus the complicated management of a wiki library. AND I haven't seen anything about wiki pages in the modern UI. I have created many wiki resource libraries to train users on SharePoint over the past 15 years but not anymore. That would be my last choice in the modern UI. Hope that helps.
Julie Sanders - The problem with what you proposed is the amount of admin overhead that take to keep that current or to ensure ppl have the correct permission set.
