Forum Discussion
JSON formatting not sticking in SharePoint Online List Form
- Feb 19, 2022Another update and just tried this right now. I saw from another post for a different issue that they changed the list settings - >Advanced Settings - > set Offline Client Availability to No. When I did this on the lists I was having issues with, it worked! the formatting sticks. I'll check again next week and make sure. Let me know if this works for you guys.
KaraLynnMcGinn - Thanks for sharing! We use Edge in our firm, although some users are allowed to use Chrome, Edge is our official browser. But it doesn't work in Chrome either. The custom formatting works fine on Edge/Chrome on one of my machines, but not the other. But other users are having the same issue as well. Also another interesting thing I found is from list view, if you click on New Item and copy the link or copy the link from one of the entries, if you paste in a new window, the formatting is intact!
I've been working with Edge Support and SPO. We tested also in I.E. Mode and it worked. But we wouldn't want to use I.E. for this. I'm still working with them so hopefully they can come up with a solution that will work with Edge, will keep you all posted.
- Gabriel_SuarezMay 09, 2022Copper ContributorThis worked for me THANKS A LOT!!!!!
- sonOfPoseidonApr 20, 2022Copper Contributor
pdfrig THANK GOD!!! I spent the whole day today trying to figure this thing out!!! HUGE THANKS! IT FINALLY WORKED!
- pdfrigMay 03, 2022Brass ContributorGlad it worked out! I had so many other issues with lists and reported to Microsoft... took months! 😞 but glad this fix fixed most of them aside from the view formatting.
- Tom_EdwardsMar 17, 2022Copper ContributorSolved a problem that I have been fighting for weeks. Thanks for sharing . Changing it to "No" worked perfectly.
- hmoloyMar 14, 2022Copper ContributorThank you! This solved it!
- Mark AlloteyMar 08, 2022Copper ContributorThis change of list setting also worked for me. Thanks pdfrig 🙂
- KaraLynnMcGinnFeb 22, 2022Brass ContributorThanks so much... I made that adjustment to the list settings and now the formatting is behaving consistently perfect in Chrome and Firefox! I really appreciate this tip!! The other updates I made were helping but the results were still hit and miss as to whether the formatting would work on any given record/day and I kept having to clear cache to see it showing right. This is much better!
- pdfrigFeb 23, 2022Brass Contributor
KaraLynnMcGinn Great! Glad it worked out for you. I also had a ticket with MS Support for another issue and the fix they recommended also fixed the formatting issue. They asked to follow these instructions - https://docs.microsoft.com/en-us/sharepoint/lists-sync-policies. I made changes to the registry, added DisableNucleusSync and set dword:1 as specified in the document. Make sure to reboot after making the change. The change will have to get pushed out to all users though. This change helps if you have a lot of lists or other users are creating their own, then you wouldn't have to change the list settings on each list.
- Jennifer RideoutFeb 24, 2022Brass Contributor
pdfrig That worked for me too! Thank you so much for that insight!