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TNCatDaddy's avatar
TNCatDaddy
Copper Contributor
Jul 23, 2024

Jobs in Migration Manager stuck in 'finalizing' state for hours

I'm migrating a couple of hundred personal drives and about 50 shared drives from Google Workspace to SharePoint Online and OneDrive for Business.  I've got everything mapped in the Migration Manager, and when I launch migrations, they run for a few minutes, change to 'finalizing' while all of the files appear in the 'Failed Files' column.  They'll stay this way sometimes for 8 hours or more.  At this rate, it'll be impossible for me to cut over my users in one evening.  

Is anyone else seeing this issue?  

TIA

Mike

4 Replies

  • b3admin's avatar
    b3admin
    Copper Contributor
    Having the same issue here.
    I've got a three users and a dropbox folder that's been "finalizing" for the last 48 hours. I can't stop them, can't cancel them, and they won't finish.
    • TNCatDaddy's avatar
      TNCatDaddy
      Copper Contributor
      My issue finally cleared up the next day. What about you?
      • ManojChavda's avatar
        ManojChavda
        Copper Contributor
        HI TNCatDaddy & b3admin,

        Try in different web browser. We face the same issue today. By logged into the new browser incognito mode, it helped me to delete stuck user drive which has at "finalizing" state.

        Also, once you re-add the same user, it will fetch the failed files/data only.

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