Forum Discussion
IT Helpdesk comments "Item does not exist. It may have been deleted by another user"
Seeing this error when trying to update comments in a IT helpdesk app. Wondering if some list or something was deleted and how I'd go about recreating and linking to it? Rather new to SharePoint sorr...
- I had this happen to me last week. I had deleted an unused column in the SP List and it started acting up. Couldn't create new views via the modern UI even, but could via List Settings. After a day or two and a browser refresh it went away on its own. I'm sure that's not entirely helpful, but sometimes weird things happen with the modern UI and then clear themselves up.
TyBem If item is available in SharePoint list, you should be able to add list comments.
Try:
- Refreshing the browser tab --> Ctrl + F5 or Ctrl + R
- Clearing browser cache and cookies (For "All time") and re-login to SharePoint.
- If above does not work for you, try raising support ticket with Microsoft directly: Get M365 Support - Online Support
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