Forum Discussion
Jonathon Abel
Feb 28, 2017Copper Contributor
Issue with Sync button missing in Modern Document Library.
So recently the sync button disappeared for some of our document libraries when in modern layout. In classic they are still there and the sync works. It seems to be only for publishing sites. Any...
aniebel1635
Feb 10, 2021Copper Contributor
Jonathon Abel well, this is interesting. I had the same issue and also found that the "Offline Client Availability" was turned on. I tried turning it off, returning to the library then back to the settings to turn it back on again. It seemed to work for me. I hope this helps someone else.
Joe James
Feb 10, 2021Copper Contributor
aniebel1635 Thank you!
Given that people have been returning to this thread once in a while for a long time, makes me think this is an intermittent issue and it some how gets fixed itself! Annoying - yes!
At least that's what has happened to me couple of times. The first time I tried doing a lot of things to fix it, so ended up not being sure which one fix worked. The second time around did noting, and it came back after a while.
- Apr 16, 2021I've got a similar issue with one of my clients. When they are logged in with Account A they get a Sync button. with another account they don't get the Sync button.
For the account that doesn't get the Sync button, that account does get the sync button when they go into a subfolder of the same library.