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Kelvin_D's avatar
Kelvin_D
Copper Contributor
Jul 20, 2022
Solved

Issue Tracker Number Field

I am using Issue Tracker in Sharepoint for Incident Tracking, I would like to use the Graph App to display Ticket Status; How many Complete, In progress, etc. Unfortunately my issue tracker does not ...
  • grant_jenkins's avatar
    grant_jenkins
    Jul 25, 2022
    I'm not sure if it's possible with just using the out-of-the-box features. As you mentioned the totals will only apply to records that are within the list (not filtered out).

    My suggestion would be to look at connecting to your list via Power BI and creating a chart there that you could then put into your page via the Power BI Webpart. You could then build other stats and provide the info in a Power BI dashboard. You should be able to fairly easily get a count of ALL records, then perform a calculation for the percentages of active tasks across all tasks.

    Another option is to create a separate list that just contained info for the active tasks (to be used in your chart) and populate it using a scheduled Power Automate from info contained in your incidents list.

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