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Spawn10's avatar
Spawn10
Copper Contributor
Jun 05, 2023

Incoming e-mail settings not visible.

Is there a way to enable "Incoming e-mail settings" in SharePoint Online?  I basically want to create a calculated column using some email columns, but currently don't see any of those email columns and I do not see the settings in the library settings. 

  • Lalit Mohan's avatar
    Lalit Mohan
    Iron Contributor
    Hi, @Spawn1 To enable incoming email settings in SharePoint Online: 1-Verify your domain 2-Go to SharePoint admin center > Settings > Incoming email. 3-Enable incoming email and specify the email server display address. 4-Choose whether to store attachments or save them as links. 5-Configure incoming email settings for the desired list or library in the SharePoint site.
  • Paul de Jong's avatar
    Paul de Jong
    Iron Contributor

    Spawn10 
    OOTB this is not possible and for SharePoint Online there are only indirect methods.
    a. Via shared mailbox in Office 365 combined with a Power Automate flow (as Sven proposed)
    b. Use Teams
    This allows sending emails to an email address associated with one the Teams' channels. The emails are stored in a separate folder (per month) in eml format and the attachments are automatically saved as separate files. Note: this will not capture email metadata such as sent date into SharePoint columns.
    c. Use 3rd party apps (see https://collab365.com/10-best-sharepoint-email-management-software/)
    Some of these apps are browser-based and automatically extract the email metadata (Subject, sent date, ...) when emails are uploaded.

     

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