Forum Discussion
CyrilBuchs
Jun 26, 2024Copper Contributor
Imported DOTX template creates error when opening document in app
Hi all, Just created a new library for testing a few things with documents. I imported a fully working sample template (it works on a local disk and network share) to my SharePoint library: ...
Jan_Sharepoint
Jan 07, 2025Brass Contributor
In a way I'm glad I'm not the only one. I cannot imagine that there aren't any other organisations using this option, because it's a real time-saver!
I've encountered this issue since (at least) 27 June 2024 and haven't found a solution. I opened a ticket with my Microsoft license provider but they claim they don't support Sharepoint. (It's frustrating, really, because I don't understand how a license retailer can sell Sharepoint licenses without having the knowledge to support the platform).
I tested the templates by saving them to my local drive and run them from File Explorer. I had no problems opening them. It only occurs when I try to open them from the Sharepoint environment 🙁
- CyrilBuchsJan 08, 2025Copper Contributor
I opened a ticket to MS directly, but they were really evasive. I recently followed them up, but since then, no answer was provided...
- Jan_SharepointJan 20, 2025Brass Contributor
Rather disappointing! 😟