I uploaded the file in Onedrive via sharepoint to share it, the client opened the display

https://hkxloux03-my.sharepoint.com/personal/win8ghost_suko_email/_layouts/15/guestaccess.aspx?docid=147a1cbcb32d849deac11a75db4fcfcca&authkey=AeN0Akxi02jvbVaTdV_49Aw

This is my onedrive share the file connection, when my client is open is the following interface

The problem is intermittent, sometimes it will appear, sometimes it will be better! But the recent frequent occurrence of this problem, there is no way to completely solve this problem forever?

Thank you
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