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Americo Perez's avatar
Americo Perez
Iron Contributor
Apr 11, 2018
Solved

I can't close messages in SharePoint Online

Hi

A few days ago I canceled a subscription in my Office 365 and now I am getting a alert that inform about this. It is ok if the alert shows once but it is showing everytime I open a  page in SharePoint. How can I close permanent the alert? 

EDIT: It seems that I can't attach image in the post. The alert appears in the top right corner just under the ringbell icon. Other alerts go away when I close them but not the one informing about the canceled subscription.

 

Best regards

Americo

  • Have a look at this discussion, the general consensus is that this message should disappear eventually but it may take some time to go through, there was mention of a possible 30 days for this notification to be cleared. In one example, they logged a service request call as this notification persisted for much longer.

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor

    Have a look at this discussion, the general consensus is that this message should disappear eventually but it may take some time to go through, there was mention of a possible 30 days for this notification to be cleared. In one example, they logged a service request call as this notification persisted for much longer.

    • Americo Perez's avatar
      Americo Perez
      Iron Contributor
      Thanks Cian, I will wait some more weeks and see what happens!

      Regards
      Americo

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