Forum Discussion
How to simplify external acces on SharePoint Online site?
We use SharePoint Online for an extranet scenario (knowledge base for partners). We want to improve adoption by making it as easy as possible for external users to access our site collection.
M...
I hope someone comes in with a better solution, but what you described is pretty much he only way I've known of to handle external users.
About the external user handling process though, why ask them what the email for their Microsoft account was? They should be using their business email as the basis of their Microsoft account.