Forum Discussion
jad17555
Aug 19, 2021Copper Contributor
How do i stop the system from automatically deleting files in a SharePoint share?
I am network administrator for a theater that relies heavily on files from previous year's activities. Since migrating from a local server to SharePoint, the system account has been deleting files over 2 years old. If the files are restored from the recycle bin or re-migrated, they are still being deleted. The default SharePoint file retention policy has been set to 10 years in the information governance section of the Microsoft 365 compliance tool.
How do I completely stop this behavior? It is very frustrating for my users to look for a file and have to go back to the old server to find it. It is making the SharePoint implementation worthless.
- To my knowledge there is not a default setting in SPO that causes files over 2 years old to be deleted. What are you using for the migration?
- jad17555Copper Contributor
jcgonzalezmartin I used the standard MSFT migration tool. The files migrated and looked fine until a couple of days later a system process came through and "cleaned up" the result is a folder structure with no files in it and all the files in the recycle bin for the share. If I restore them from the bin, they stay for a few days then are removed again.
That's strange...do you have any filter configured in the SPMT?