Forum Discussion

jad17555's avatar
jad17555
Copper Contributor
Aug 19, 2021

How do i stop the system from automatically deleting files in a SharePoint share?

I am network administrator for a theater that relies heavily on files from previous year's activities.  Since migrating from a local server to SharePoint, the system account has been deleting files over 2 years old.  If the files are restored from the recycle bin or re-migrated, they are still being deleted.  The default SharePoint file retention policy has been set to 10 years in the information governance section of the Microsoft 365 compliance tool.  

 

How do I completely stop this behavior?   It is very frustrating for my users to look for a file and have to go back to the old server to find it.  It is making the SharePoint implementation worthless.

  • To my knowledge there is not a default setting in SPO that causes files over 2 years old to be deleted. What are you using for the migration?
    • jad17555's avatar
      jad17555
      Copper Contributor

      jcgonzalezmartin I used the standard MSFT migration tool.  The files migrated and looked fine until a couple of days later a system process came through and "cleaned up" the result is a folder structure with no files in it and all the files in the recycle bin for the share.  If I restore them from the bin, they stay for a few days then are removed again.  

Resources