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atrain204's avatar
atrain204
Steel Contributor
Jul 14, 2022

'Highlighted Content' Web part bug? Stops displaying results when a SORT is applied

Has anyone come across a similar issue where the HC web part stops displaying content after SORT is added?  This has happened to a client of mine and I can't figure out what is causing this.

 

After it stops displaying results, we can't 'undo' it.  To get content results showing again, we have to replace the entire web part. 

 

I'm unable to replicate the issue in my tenant.

 

Let me know if you need more information!  Any help is appreciated

  • Bharath Arja's avatar
    Bharath Arja
    Iron Contributor
    Interesting. I cannot replicate the behavior in my test tenant either.

    If you search for something, does the results show up normally in the site?
    Here is something to try - set the sort parameter, save, publish and waited for couple of minutes to see if results pop up.
    • atrain204's avatar
      atrain204
      Steel Contributor
      Thanks for the suggestion!

      We're trying this now, but I believe they had already let the web part sit for days with no success. Either way, no harm in trying again.

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