Forum Discussion

Bronze Contributor

Jul 05, 2019

Highlighted Content web part - some items don't open on SharePoint app

Issue overview The SharePoint app fails to navigate to an item rendered in a Highlighted Content Webpart (HCWP), when that HCWP is configured to: Display items with source ‘the page library’ Use ...

Bronze Contributor

Sep 24, 2019

Bruno Aleixo are you able to get this issue some visibility internally please? I have had a support ticket open, and they worked through it so far, but then told me they could not assist me further, and that I should open a ticket from inside the SharePoint mobile app - which I did, then got an automatic email back from the OneDrive team - and have chased that, but have nothing back in several weeks now.

AskSaurabh

Microsoft

Oct 04, 2019

Thanks Rob Ellis for reporting this. We acknowledge the issue and have added this to our backlog. Will update this thread when I have an update.

Rob Ellis
Bronze Contributor
Nov 19, 2019
AskSaurabh do you have any update to share about this issue please? I have another customer who is affected by it, this time using iOS devices.
- Rob Ellis
  Bronze Contributor
  Jan 15, 2020
  AskSaurabh any update on this issue from the Microsoft side please? I've heard nothing since November.
  - hughvalentine
    Copper Contributor
    Feb 21, 2020
    Rob Ellis We had the same issue with this as well. We ended scoping this to SharePoint Site Collection and setting up managed properties to get around it and they worked fine.
    Let me know if you wanted some guidance but obviously it would be great to see this fixed.
Rob Ellis
Bronze Contributor
Oct 04, 2019
many thanks!