Forum Discussion

pratikdarak21's avatar
pratikdarak21
Iron Contributor
Feb 21, 2022

File Viewer Webpart (PDF) not showing option "Open in new window"

Hi,   For one SharePoint Online tenant, File viewer Web Part not showing a option of "Open in new window" for PDFs. Earlier it users are able to view this. Problem is not occurring for another tena...
developer
SharePoint Online
Bill_McDaniel's avatar
Bill_McDaniel
Copper Contributor
Feb 23, 2022

I also noticed this on our Sharepoint in the last few days. We are using the File Viewer web part to display PDFs and the "Open in new window" option is no longer in the hover menu. This makes this particular web part a bit useless as the file is typically too small to review. It also prevents our users from downloading the file now as well.

 

I show on MS community site that one of the tips still indicates this "Open in new window" is the recommended way to view and print PDFs, so definitely an oversight somewhere from MS.

 

 

 

Bill_McDaniel's avatar
Bill_McDaniel
Copper Contributor
Feb 24, 2022

I refreshed my browser a few minutes ago and the issue appears to have been resolved. Based on the note below about MS issuing a Service Alert, I can only think they fixed it on their end. We did nothing on our end to fix it, but glad it seems to be restored.

  • rebeccalf's avatar
    rebeccalf
    Copper Contributor
    Feb 24, 2022
    Yes mine is the same too!
    • martyWAHBE's avatar
      martyWAHBE
      Copper Contributor
      Feb 24, 2022
      It seems to be working now!!! I refreshed my browser and the the "open in a new window" appeared on my select.

Resources