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SandraFar
Copper Contributor
Feb 02, 2026

External guest users now see Classic view in document libraries (was Modern)

We are seeing a recent change in behaviour (last ~1–2 weeks) affecting external/guest users only.

Context:

  • Sites are created from an approved SharePoint Communication Site template
  • Tenant and site are configured for Modern (New) experience
  • Document libraries were previously rendering in Modern view for external guests
  • Internal users still see Modern view as expected

Current behaviour:

  • External/guest users now consistently see document libraries rendering in Classic view
  • The library shows “Exit classic experience”, but selecting it does not switch the library to Modern
  • This occurs even when:
    • Accessing via the site home page
    • Navigating via the site menu
    • Using a newly created site from the same template
    • Testing in InPrivate/Incognito
  • Library settings are explicitly set to Default experience = New experience
  • SharePoint Admin Centre is set to New experience (no Classic defaults enabled)

Important observations:

  • This behaviour did not occur during earlier testing using the same template and permissions
  • No template changes have been made
  • Reproduces across multiple sites
  • Reproduces only for guest users (internal users unaffected)
  • The issue persists even after refreshing, changing views, or setting the library experience explicitly to Modern

Question

Has there been a recent change or regression in how SharePoint Online renders document libraries for guest users, particularly when accessing libraries on Communication Sites created from templates?

Specifically:

  • Are there known issues where guest sessions are forced into Classic rendering despite Modern being configured at the tenant, site, and library level?
  • Are there any recent changes (late 2025 / early 2026) affecting guest rendering or Classic fallback behaviour?

Any guidance or confirmation would be appreciated, as this represents a change from previously working behaviour and impacts external user experience.

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