Forum Discussion
SandraFar
Feb 02, 2026Copper Contributor
External guest users now see Classic view in document libraries (was Modern)
We are seeing a recent change in behaviour (last ~1–2 weeks) affecting external/guest users only.
Context:
- Sites are created from an approved SharePoint Communication Site template
- Tenant and site are configured for Modern (New) experience
- Document libraries were previously rendering in Modern view for external guests
- Internal users still see Modern view as expected
Current behaviour:
- External/guest users now consistently see document libraries rendering in Classic view
- The library shows “Exit classic experience”, but selecting it does not switch the library to Modern
- This occurs even when:
- Accessing via the site home page
- Navigating via the site menu
- Using a newly created site from the same template
- Testing in InPrivate/Incognito
- Library settings are explicitly set to Default experience = New experience
- SharePoint Admin Centre is set to New experience (no Classic defaults enabled)
Important observations:
- This behaviour did not occur during earlier testing using the same template and permissions
- No template changes have been made
- Reproduces across multiple sites
- Reproduces only for guest users (internal users unaffected)
- The issue persists even after refreshing, changing views, or setting the library experience explicitly to Modern
Question
Has there been a recent change or regression in how SharePoint Online renders document libraries for guest users, particularly when accessing libraries on Communication Sites created from templates?
Specifically:
- Are there known issues where guest sessions are forced into Classic rendering despite Modern being configured at the tenant, site, and library level?
- Are there any recent changes (late 2025 / early 2026) affecting guest rendering or Classic fallback behaviour?
Any guidance or confirmation would be appreciated, as this represents a change from previously working behaviour and impacts external user experience.
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