Exchange Online license needed for using mailing in SharePoint online workflows?

Question

Hi there!
&nbsp;
We're plan to use a workflow in SharePoint Online. If an action take place, a mail is send to a user.
Could this mail be send to an external mail address by default? We created some "Mail contacts" in the Exchange Admin Center but it's not working. Or is an O365-login needed for every user and therefore an Exchange Online license as well?
&nbsp;
Or would a "Mail user" be the solution?
&nbsp;
Preferably we don't want to use Exchange Online.
&nbsp;
Thanks and best
Udo

daniel harris · Answer

Hi Udo,
&nbsp;
I understand what you are trying to do as I've had to send emails externally myself from within a workflow. Unfortunately the only thing I was able to do (without creating an actual account for each person) was to create an ASP.NET Web API and send a HTTPS request with the details of the email.
&nbsp;
From there the API sent the email and indicated in the response back to the workflow that it was successfully sent.
&nbsp;
Managed to get it working this way, but it did require some custom code so may not be ideal. By default it seems a workflow can only send emails to internal users setup in Exchange/AD/SharePoint

pablo r. ortiz · Answer

Office 365 is not intended for mass mailing. Check this link for limits information
https://technet.microsoft.com/en-us/library/exchange-online-limits.aspx

deleted · Answer

Thank you for your answer.
&nbsp;
I don't want to mass mail. We will have some dozens of users when it's going productive.

pablo r. ortiz · Answer

Great, then you're fine with that link. Please mark my reply as accepted if it helped. Thanls

deleted · Answer

So that means I need an Exchange Online license?
&nbsp;
A Mail Contact or Mail User isn't working?

Forum Discussion

Exchange Online license needed for using mailing in SharePoint online workflows?

Share

Resources