Forum Discussion
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Feb 07, 2018Exchange Online license needed for using mailing in SharePoint online workflows?
Hi there!
We're plan to use a workflow in SharePoint Online. If an action take place, a mail is send to a user.
Could this mail be send to an external mail address by default? We created some...
Pablo R. Ortiz
Feb 07, 2018Steel Contributor
Office 365 is not intended for mass mailing. Check this link for limits information
https://technet.microsoft.com/en-us/library/exchange-online-limits.aspx
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Feb 07, 2018Thank you for your answer.
I don't want to mass mail. We will have some dozens of users when it's going productive.
- Pablo R. OrtizFeb 07, 2018Steel Contributor
Great, then you're fine with that link. Please mark my reply as accepted if it helped. Thanls
- DeletedFeb 07, 2018
So that means I need an Exchange Online license?
A Mail Contact or Mail User isn't working?
- Daniel HarrisFeb 07, 2018Brass Contributor
Hi Udo,
I understand what you are trying to do as I've had to send emails externally myself from within a workflow. Unfortunately the only thing I was able to do (without creating an actual account for each person) was to create an ASP.NET Web API and send a HTTPS request with the details of the email.
From there the API sent the email and indicated in the response back to the workflow that it was successfully sent.
Managed to get it working this way, but it did require some custom code so may not be ideal. By default it seems a workflow can only send emails to internal users setup in Exchange/AD/SharePoint