Forum Discussion
coduetse
Dec 10, 2024Copper Contributor
Excel Online Synchronization Issues
Good day,
I have noticed recently that the excel online file, stored in our sharepoint drive, takes long to upload changes. It takes about 3 mins. It used to take about 30 seconds. It even takes longer if the excel file is opened by multiple users. What could be causing this problem?
Kindly assist.
- JLRBrass Contributor
For me, deleting the OneDrive cache solved this issue. The OneDrive cache is located here:
%localappdata%\Microsoft\Office\16.0\OfficeFileCache
You will need to close OneDrive before deleting the cache.
Starting OneDrive will automatically rebuild the cache.
- TYCCopper Contributor
If you see this pop up, then try to disable your antivirus app. I solved mine by disabled it and whole Excel app back to action.