Forum Discussion
Joe McGiven Corban
Jun 20, 2018Brass Contributor
Excel issues with Upload Center
Hi all, We have had issues with Excel documents saved into SharePoint Online not saving versions. There are several scenarios we’ve had, which we believe are related to Upload Centre. “Docume...
Joe McGiven Corban
Jun 24, 2018Brass Contributor
Hi all - I raised a ticket with Microsoft, and they noted that this has been a known issue. Basically, Outllok can have issues with Upload Center, and others have raised this case. Going forward, with Office release 1805, the Auto-Save button will be available. This means that Auto-Save saves straight back to the SharePoint Library without using Upload Center. Folks here on 1805 ((preview channel) have never had the issue, but those on 1709 have. Details here...
Dear Joe,
Thank you for your time on the phone. As we discussed, your issue is with the office upload center which cannot merge the changes user made to the online file that is why it stuck in the upload center.
As I suggested, auto saving function can help you avoid that but since you guys are on a semi-annual channel this function is not available for you currently. I will confirm with Excel team to see if you guys can use it after the updates in July.
The other workaround will be using OneDrive to sync the files and change the files locally let OneDrive to merge the changes to online. I understand you guys do not want to download the whole library. You can look into the file on demand function in OneDrive which will allow user only download the files they want to use.
Best Regards
Hong Gu