Forum Discussion
snyderdavida
Aug 13, 2018Brass Contributor
"Error:The file is locked" when using Office Online within SharePoint Online
At a current client I am seeing this scenario play out often: 1) User clicks on an Office document in a SPO document library, and it opens in a new tab in the associated Office Online app. They m...
will_b
Apr 02, 2019Copper Contributor
Also having the same problem, issue for us is people would open a document to view the information and when they closed it the file would stay locked out to them.
Have found what appears to be a work around but may not fit everyone's needs if you want multiple people to amend at once.
If you have admin rights under Library Settings>Versioning Settings there is an option 'Require Check Out' that for us was defaulted to 'No'. I changed to 'Yes' and this then forces people to check out the document which then means people have to consciously select edit the workbook.