Forum Discussion
snyderdavida
Aug 13, 2018Brass Contributor
"Error:The file is locked" when using Office Online within SharePoint Online
At a current client I am seeing this scenario play out often: 1) User clicks on an Office document in a SPO document library, and it opens in a new tab in the associated Office Online app. They m...
HuwSy
Aug 18, 2020Copper Contributor
Hi
The best approach i have found so far is (get the user that has a lock on the file or yourself if you are the culprit) to go back into the document within office online and in the top right where it has a button that says Editing click and change to the view mode. This will unlock the current user from holding a lock on the file.
Huw
barbaracummings
Aug 18, 2020Copper Contributor
HuwSy thats a great tip, thanks. I didn't know about it.