Forum Discussion
"Error:The file is locked" when using Office Online within SharePoint Online
At a current client I am seeing this scenario play out often: 1) User clicks on an Office document in a SPO document library, and it opens in a new tab in the associated Office Online app. They m...
hm....
All who faced same issue...is it only doc, xls files?
or docx and xlsx also have this "lock" bug?
MIX_DP We primarily see the issue with excel. My users have been experiencing this issue for the last week.
When user is using recent versions of Chrome or Edge Chromium based, the files are not unlocked properly when they close the document in Office web app!
Office web apps relies on the "Sync XHR"-event which are blocked by default in these modern browser. See the following article.
https://dev.to/okms/office-online-the-file-is-locked-for-shared-use-error-15mhThis is also happening in SP (Office web apps) On Prem! MS needs to fix this!
