Forum Discussion
"Error:The file is locked" when using Office Online within SharePoint Online
At a current client I am seeing this scenario play out often: 1) User clicks on an Office document in a SPO document library, and it opens in a new tab in the associated Office Online app. They m...
Tammy BrunsI was advised that the protocol is (in simple terms):
The system keeps asking the browser if the document is closed, and once they get a positive response, then it allows the action in sharepoint.
This may be actually something to do with browser settings/internet.
If I find out any more I will update 🙂
Good luck and Happy New Year!
barbaracummings Thank you!