Forum Discussion
"Error:The file is locked" when using Office Online within SharePoint Online
At a current client I am seeing this scenario play out often: 1) User clicks on an Office document in a SPO document library, and it opens in a new tab in the associated Office Online app. They m...
We've also been experiencing this problem more and more, where a users closes a document and then tries to move, rename or delete it and it says it's locked.
Presumably it thinks it's still open somewhere so it's being held in the browser memory, and the only way to fix it is to come back to it the next day!
I have logged a service request with MS about this so they are looking in to it.
ANy resolutions? I have run into the same issue, over a yer later 😞
barbaracummings No change, still experiencing the same issue.
SkinnyPetebuuu. I will keep you posted if I manage to work anything out- got 2 IT teams looking into it independently.
