Forum Discussion

Frank-Ove's avatar
Frank-Ove
Copper Contributor
Apr 03, 2019

Error when saving properties even if filled out

Hi all,   I just discovered something that might be a bug.   I have a document library with some custom columns. One column is of type Managed Metadata, and set to be Required. Column name is Ext...
Document Library
SharePoint Online
ashokjingar's avatar
ashokjingar
Copper Contributor
May 01, 2019

Frank-Ove 

 

I checked today (1st May 2019) and this issue seems to have been resolved. Is everyone else finding this is the case?

 

Regards,

 

AJ

    • Carry4IT Megens's avatar
      Carry4IT Megens
      Brass Contributor
      Mar 10, 2021
      We have the same issue in a SharePoint Online based Document Management System that has a set of required managed metadata properties. It looks if the value is there, yet the system complains with message: You can't leave this blank.

      The issue does not occur in Classic SharePoint.

      The issue does not occur when using the File--> Info --> Properties in Word app.

      The root cause of this is unclear to me. We have filed a Microsoft Premire Support ticket on this.
      • Tony BROOKS's avatar
        Tony BROOKS
        Copper Contributor
        Jun 01, 2021

        Hello Carry4IT Megens did Premier Support provide a solution, I am seeing the same problem, but not if save the file as Rich Text Format. But even if I save that file into the same (new SharePoint online library) as .docx the managed metadata column will not save changes. Another interesting fact: There is another managed metadata column using the same term set, changes to that column do save!?!?!

        Clearing 'custom XML' as explained here, https://techcommunity.microsoft.com/t5/sharepoint/document-column-metadata-not-saving/m-p/1309256, did not work. Note, this particular file has been migrated from a SharePoint 2010 library to SharePoint online (but other files in the same library do not have this problem).

  • Dominik_N's avatar
    Dominik_N
    Copper Contributor
    May 03, 2019

    ashokjingar i can also confirm that the issue no longer persists for my customer. Great :-)

    • Swapna Nethi's avatar
      Swapna Nethi
      Copper Contributor
      Jun 02, 2020

      Dominik_N 

       

      Unfortunately this still appears for me.

  • Frank-Ove Kristiansen's avatar
    Frank-Ove Kristiansen
    Brass Contributor
    May 02, 2019

    ashokjingar,

    I tried recreating the issue today, but was unable to. So it might seem that this has been fixed.

Resources