Forum Discussion
Error when saving properties even if filled out
The issue does not occur in Classic SharePoint.
The issue does not occur when using the File--> Info --> Properties in Word app.
The root cause of this is unclear to me. We have filed a Microsoft Premire Support ticket on this.
Hello Carry4IT Megens did Premier Support provide a solution, I am seeing the same problem, but not if save the file as Rich Text Format. But even if I save that file into the same (new SharePoint online library) as .docx the managed metadata column will not save changes. Another interesting fact: There is another managed metadata column using the same term set, changes to that column do save!?!?!
Clearing 'custom XML' as explained here, https://techcommunity.microsoft.com/t5/sharepoint/document-column-metadata-not-saving/m-p/1309256, did not work. Note, this particular file has been migrated from a SharePoint 2010 library to SharePoint online (but other files in the same library do not have this problem).
Tony BROOKS no, not really. Thanks for the suggestion to try Rich Text Format, not really a solution... Keep hammering that Microsoft door, until they acknowledge there is an issue in the Modern implementation of this and solve this thing. Really annoying!!
- Thanks Carry4IT Megens. Agreed, if Microsoft have not said there is a soluton what are we supposed to do for our customers?!